Shipping policy

Shipping Policy

Thank you for shopping with us.

Order Processing

All orders are processed within 4–15 business days after payment confirmation. Orders are not processed or shipped on weekends or official holidays.

Shipping Time

Estimated delivery times are as follows:

Within Egypt: 2–7 business days.
International orders (if available): 7–21 business days depending on the destination country.

Please note that delivery times are estimates and may vary due to shipping carrier delays or unforeseen circumstances.

Shipping Fees

Shipping costs are calculated at checkout based on the delivery location and order size.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (when available) to monitor your shipment status.

Delays

While we strive to deliver all orders on time, delays may occasionally occur due to weather conditions, customs clearance, high order volumes, or courier-related issues.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for delays or lost shipments caused by incorrect or incomplete addresses.